Privacy Policy for Sales on Surge

Effective Date: June 2026

Company: Sales on Surge
Website: https://salesonsurge.com
Email: [email protected]
Address: 15 Prescot Street, London, England, E1 8AZ

1. Introduction

At Sales on Surge, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://salesonsurge.com, contact us, submit an inquiry, or use our DTC marketing, creative, content, and growth services.

Sales on Surge helps direct-to-consumer beauty and cosmetics businesses expand their reach, connect with more customers, and scale through strategic content, creative production, marketing, and customer acquisition support.

By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide

This may include:

• Your name
• Email address
• Telephone number
• Company or business name
• Job title
• Website or social media information
• Project requirements
• Marketing objectives
• Budget or service preferences
• Information included in messages, forms, or inquiries
• Files, images, product information, or other materials you submit to us

b. Business and Project Information

When you discuss or engage our services, we may collect information about:

• Your products or services
• Target customers and markets
• Advertising campaigns
• Creative requirements
• Sales and marketing performance
• Customer acquisition goals
• Project communications and deliverables
• Payment, billing, and transaction information

c. Technical and Browsing Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Time spent on particular pages
• General location information
• Cookie and analytics identifiers

d. Information from Third Parties

We may receive information from third-party platforms or service providers when you interact with us through advertising platforms, social media, analytics services, scheduling tools, payment providers, or business partners.

The information we receive depends on your privacy settings and the policies of the relevant third party.

3. How We Use Your Information

We may use your personal information to:

• Respond to questions, inquiries, and service requests
• Evaluate potential projects or partnerships
• Provide DTC marketing, creative, content, and growth services
• Prepare proposals, quotations, agreements, and project plans
• Communicate about active projects and deliverables
• Manage customer and business relationships
• Process payments, invoices, and transactions
• Improve our website, services, and customer experience
• Analyse website traffic and marketing performance
• Develop relevant advertising and promotional content
• Send service updates and administrative communications
• Send marketing communications where you have consented or where otherwise permitted by law
• Prevent fraud, misuse, security incidents, and unlawful activity
• Protect our legal rights and business interests
• Comply with legal, regulatory, accounting, and tax obligations

4. Lawful Bases for Processing

Where UK data protection law applies, we process personal information under one or more of the following lawful bases:

Consent

We may rely on your consent when you subscribe to marketing communications or allow the use of certain non-essential cookies. You may withdraw your consent at any time.

Contract

We may process information when it is necessary to provide requested services, take steps before entering into an agreement, or fulfil our contractual obligations.

Legitimate Interests

We may process information where it is reasonably necessary for our legitimate business interests, including responding to inquiries, managing business relationships, improving our services, protecting our website, and promoting our services.

We consider whether these interests are balanced against your privacy rights.

Legal Obligation

We may process information when necessary to comply with applicable laws, regulations, court orders, tax requirements, or other legal obligations.

5. Marketing Communications

We may send you information about our services, company updates, insights, or relevant opportunities when:

• You have given us permission
• You have previously requested or purchased similar services and applicable law permits the communication
• We otherwise have a lawful basis to contact you

You can unsubscribe at any time by:

• Using the unsubscribe link included in an email
• Emailing [email protected]

Unsubscribing from marketing communications will not prevent us from sending essential administrative or project-related messages.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Operate essential website functions
• Remember preferences
• Understand how visitors use the website
• Measure website and campaign performance
• Improve website content and functionality
• Deliver or measure relevant advertising

Essential cookies may be used where necessary for the website to function.

Where required by law, analytics, advertising, and other non-essential cookies will only be used after you provide consent. You can manage your choices through our cookie banner, cookie preference tool, or browser settings.

Disabling certain cookies may affect how some parts of the website function.

7. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties that help us operate our business or provide our services, including:

• Website hosting providers
• Cloud storage providers
• Email and communication platforms
• Analytics providers
• Customer relationship management systems
• Payment processors
• Accounting and professional advisers
• Marketing and advertising platforms
• Designers, contractors, and project collaborators
• Security and fraud-prevention providers

These parties may only process information as necessary to provide their services and are expected to protect it appropriately.

We may also disclose information:

• When required by law, regulation, court order, or legal process
• To investigate fraud, security threats, or unlawful conduct
• To protect our rights, property, customers, or personnel
• In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business

8. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to protect it. These measures may include adequacy regulations, approved contractual safeguards, the UK International Data Transfer Agreement, the UK Addendum to standard contractual clauses, or another legally recognised transfer mechanism.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period may depend on:

• The nature of the information
• The length of our business relationship
• Contractual requirements
• Legal, tax, and accounting obligations
• Potential or active legal disputes
• Security and fraud-prevention requirements

When information is no longer required, we will delete, anonymise, or securely dispose of it.

10. Data Security

We use reasonable administrative, organisational, and technical safeguards designed to protect personal information against:

• Unauthorised access
• Accidental loss
• Improper use
• Alteration
• Disclosure
• Destruction

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Depending on the law that applies to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Request restriction of processing
• Object to certain processing
• Withdraw consent at any time
• Request a portable copy of certain information
• Object to direct marketing
• Submit a complaint to a data protection authority

These rights may be subject to legal limitations or exemptions.

To exercise your rights, contact us at [email protected]. We may request information to confirm your identity before completing your request.

12. Data Deletion Requests

You may ask us to delete personal information we hold about you.

To submit a request:

1. Email [email protected].
2. Use the subject line “Data Deletion Request.”
3. Include your name, contact information, and a description of the information you want deleted.

We will review and respond to your request within the period required by applicable law. We may retain certain information where necessary to comply with legal obligations, resolve disputes, prevent fraud, or enforce agreements.

13. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed toward children, and we do not knowingly collect personal information from anyone under the age of 16.

If you believe a child has submitted personal information to us, contact [email protected] so that we can review and, where appropriate, delete it.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We do not control and are not responsible for the privacy practices, security, or content of those third parties. You should review their privacy policies before providing personal information.

15. Complaints

Please contact us first if you have concerns about how we handle your personal information. We will make reasonable efforts to address your concerns.

You may also have the right to complain to the UK Information Commissioner’s Office or another applicable data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, business practices, technology, or legal obligations.

The updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

17. Contact Us

For questions, privacy requests, or concerns about how your personal information is handled, contact:

Sales on Surge
15 Prescot Street
London, England
E1 8AZ

Email: [email protected]
Website: https://salesonsurge.com