Terms of Service

TERMS OF SERVICE

Effective Date: June 2026

Company: Sales on Surge
Website: https://salesonsurge.com
Email: [email protected]
Address: 15 Prescot Street, London, England, E1 8AZ

These Terms of Service are made between Sales on Surge, with an address at 15 Prescot Street, London, England, E1 8AZ, and you, the user of this Website.

By accessing, visiting, browsing or using any part of this Website, its content or its services, collectively referred to as the “Services,” you confirm that you have read, understood and agreed to be bound by these Terms of Service.

If you do not agree to these Terms, you must not access or use the Website.

1. Agreement

These Terms of Service constitute an agreement between you and Sales on Surge regarding your access to and use of https://salesonsurge.com, referred to as the “Website.”

Sales on Surge provides content, creative, marketing and growth support for direct-to-consumer businesses, particularly those operating in the beauty and cosmetics industry.

We may update these Terms from time to time by publishing a revised version on the Website. Unless otherwise stated, updated Terms become effective when they are published.

Your continued use of the Website following an update means that you accept the revised Terms.

Any paid creative, marketing, consulting or other professional services may also be governed by a separate proposal, statement of work, invoice, order form or service agreement. Where a separate written agreement conflicts with these Terms regarding paid services, the separate agreement will take priority.

2. Privacy

Your use of the Website is also governed by the Sales on Surge Privacy Policy.

Our Privacy Policy explains how we collect, use, store, share and protect personal information submitted through the Website or collected when you interact with our Services.

Please review the Privacy Policy before submitting personal information to us.

3. Ownership and Intellectual Property

Unless otherwise stated, all content included on the Website is owned by or licensed to Sales on Surge.

This includes:

Written content and marketing copy
Branding, logos and trademarks
Images, graphics and illustrations
Videos and animations
Website layouts and designs
Case studies and portfolio materials
Marketing concepts and creative frameworks
Templates, software and Website functionality

Website content is protected by applicable copyright, trademark and other intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, sell, license or commercially exploit Website content without our prior written permission.

Your use of the Website does not give you any ownership rights in the Website or its content.

Ownership and usage rights relating to work created for a client will be governed by the applicable proposal, statement of work or service agreement.

4. Intended Audience

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Website.

If you access the Website on behalf of a company or another organisation, you confirm that you have the authority to act on its behalf and agree to these Terms.

The Website is primarily intended for businesses, entrepreneurs and professionals interested in direct-to-consumer marketing, beauty and cosmetics content, creative production and growth services.

5. Trademarks

The Sales on Surge name, logo and associated brand elements are trademarks or intellectual property belonging to Sales on Surge.

Other trademarks, product names, company names and logos appearing on the Website belong to their respective owners.

Nothing on the Website grants you permission to use any trademark, service mark, logo, business name or brand element without the prior written permission of the relevant owner.

No intellectual property rights are transferred or assigned to you through your use of the Website.

6. Website Use

Sales on Surge grants you a limited, revocable, non-exclusive and non-transferable licence to access and use the Website for lawful personal or internal business purposes.

You must not:

Copy or republish Website materials without permission
Use Website content for resale or commercial exploitation
Create unauthorised derivative works
Scrape, crawl or automatically extract Website content
Reverse engineer or attempt to discover Website source code
Attempt to gain unauthorised access to the Website or its systems
Introduce viruses, malware or harmful technology
Interfere with the security or operation of the Website
Use Website materials to train an artificial intelligence system without written permission
Misrepresent your identity or authority
Submit unlawful, false, misleading, abusive or infringing content
Use the Website in violation of another party’s rights

We may suspend, restrict or terminate your access if we reasonably believe you have breached these Terms or created a legal, security or operational risk.

7. Compliance With Laws and Client Responsibilities

You agree to comply with all applicable laws when using the Website.

Any information you provide must be truthful and accurate to the best of your knowledge.

When submitting product information, marketing claims, images, testimonials, logos or other materials, you confirm that:

You have the right and authority to provide them
Their use will not infringe another party’s rights
They are not false, unlawful, defamatory or misleading
They comply with applicable advertising and consumer-protection requirements

Clients remain responsible for reviewing and approving final product claims, labels, advertisements, landing pages and other marketing materials before publication.

Unless expressly agreed otherwise in writing, Sales on Surge does not provide medical, legal, regulatory, financial or pharmaceutical advice.

Beauty, cosmetics, skincare and personal-care content created or displayed through the Website is intended for general marketing and informational purposes only.

8. Indemnification

Where you use the Website for business purposes, you agree to indemnify and hold harmless Sales on Surge and its directors, employees, contractors, agents, service providers and affiliates from reasonable claims, losses, damages, costs and expenses arising directly from:

Your material breach of these Terms
Your unlawful or unauthorised use of the Website
Materials submitted by you that infringe another party’s rights
False, misleading or unlawful information provided by you
Your violation of applicable laws
A third-party claim arising from content or materials you instructed us to use

You will not be required to indemnify Sales on Surge for losses caused by our own negligence, breach of contract, fraud or unlawful conduct.

9. Disclaimer

The Website and its content are provided on an “as available” basis.

Although we aim to provide useful and accurate information, we do not guarantee that:

The Website will always be available or uninterrupted
All information will be complete, accurate or current
The Website will be free from errors or harmful components
Website content will be suitable for every business or purpose
Use of the Website will result in a particular commercial outcome

Marketing performance depends on factors outside our control, including product demand, pricing, offers, advertising budgets, competition, platform policies, inventory, fulfilment and client implementation.

We do not guarantee any particular level of:

Revenue or profit
Sales or conversions
Customer acquisition
Advertising performance
Return on advertising spend
Audience growth
Market reach

Past results, case studies and testimonials do not guarantee future outcomes.

Nothing in these Terms excludes any warranty, condition or legal right that cannot lawfully be excluded.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Deliberate unlawful conduct
Any other liability that cannot legally be excluded or limited

Subject to the above, Sales on Surge will not be liable for indirect, incidental, special or consequential losses arising from your use of, or inability to use, the Website.

Where the Website is used for business purposes, we will not be liable for:

Loss of revenue or profits
Loss of sales or business opportunities
Loss of anticipated savings
Loss of goodwill or reputation
Business interruption
Loss or corruption of data
Advertising account restrictions or suspension
Changes made by third-party platforms
Failures of external websites or services

Your primary remedy for dissatisfaction with the Website is to stop using it.

Liability arising from paid Client Services will be governed by the relevant proposal, statement of work or service agreement.

Nothing in these Terms affects mandatory rights available under applicable consumer law.

11. Use of Information and Submitted Materials

We may use information you provide in a manner consistent with our Privacy Policy and any applicable service agreement.

When you submit project materials, product images, logos, content, campaign information or other business assets, you retain ownership of those materials.

You grant Sales on Surge a limited, non-exclusive licence to use, copy, edit, adapt and display submitted materials where reasonably necessary to:

Respond to your inquiry
Prepare a proposal
Perform agreed services
Produce requested deliverables
Communicate with you about a project

We will not publicly disclose confidential client information without permission or another lawful or contractual basis.

Where separately agreed or approved, we may display completed work, client names, testimonials, general project descriptions or campaign results in our portfolio, presentations, Website or marketing materials.

12. Copyright and Intellectual Property Complaints

If you believe that material appearing on the Website infringes your copyright, trademark or another intellectual property right, send a written notice containing:

Your full name and contact details
A description of the copyrighted work or intellectual property right
A description of the allegedly infringing material
The location of the material on the Website
An explanation of why you believe the use is unauthorised
A statement confirming that the information provided is accurate
Confirmation that you are the rights owner or authorised to act for the rights owner
Your physical or electronic signature

Notices should be sent to:

Email: [email protected]

By post:
Sales on Surge
15 Prescot Street
London, England
E1 8AZ

We may remove or restrict access to disputed material while reviewing a complaint.

13. Governing Law, Jurisdiction and Disputes

These Terms and any dispute or non-contractual obligation arising from them are governed by the laws of England and Wales.

Where you use the Website for business purposes, the courts of England and Wales will have exclusive jurisdiction over disputes relating to the Website or these Terms.

If you are a consumer living elsewhere in the United Kingdom, you may also have the right to bring proceedings in the courts where you live.

Before starting formal legal proceedings, both parties should make reasonable efforts to resolve the dispute through direct communication.

Nothing in this section removes any mandatory legal protection or right available to you.

14. Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, that provision will be limited, modified or removed only to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

15. Waiver

If Sales on Surge does not immediately enforce a right or provision under these Terms, this does not mean that the right or provision has been waived.

A waiver will only be effective when it is expressly confirmed in writing by an authorised representative of Sales on Surge.

A waiver relating to one breach will not automatically apply to another breach.

16. Termination

Sales on Surge may suspend or terminate your access to the Website where:

You breach these Terms
You use the Website unlawfully
Your activity creates a security or operational risk
Your use harms Sales on Surge or another party
We are required to do so by law
The Website or relevant service is discontinued

You may terminate your agreement to these Terms at any time by discontinuing your use of the Website.

Sections intended to continue after termination, including provisions concerning intellectual property, liability, indemnification and governing law, will remain effective.

17. Relationship of the Parties and Third Parties

Nothing in these Terms or your use of the Website creates a partnership, joint venture, franchise, employment, fiduciary or agency relationship between you and Sales on Surge.

Neither party has authority to create an obligation on behalf of the other without written authorisation.

The Website may contain links to third-party websites, platforms or services.

Sales on Surge does not control and is not responsible for third-party:

Content
Availability
Security
Privacy practices
Terms and policies
Account decisions
Products or services

Your use of third-party services is governed by the relevant third party’s own terms and privacy policies.

Unless expressly stated otherwise, a person who is not a party to these Terms has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

18. Entire Agreement

These Terms, together with the Sales on Surge Privacy Policy and any other policies expressly incorporated into them, constitute the entire agreement relating to your general use of the Website.

They replace previous written or verbal communications concerning use of the Website.

Separate proposals, statements of work, order forms, invoices and service agreements may apply to paid Client Services.

We may revise these Terms by publishing an updated version on the Website. You should review this page periodically to remain informed of any changes.

Your continued use of the Website after changes are published signifies your acceptance of the updated Terms.

19. Contact Information

Questions or concerns regarding these Terms may be directed to:

Sales on Surge
15 Prescot Street
London, England
E1 8AZ

Email: [email protected]
Website: https://salesonsurge.com